// Blog · MAY 02, 2026 · 1 MIN READ
Why we shipped SmartSensor S2 with a 30-day return policy
A 30-day return policy says we have confidence in the product. Here is what we did to earn it.
AD
admin
QUBYX team
Premium consumer hardware usually ships with thin return policies. We chose to do the opposite with SmartSensor S2: 30 days, no questions, free return shipping.
What the policy forces us to be
A real 30-day return policy is a forcing function. Every sensor that leaves our calibration line has to be good enough that the customer keeps it. Every documentation page has to be clear enough that setup happens without a support ticket. The packaging has to be premium enough that returning feels like a step backward.
What we built to back it up
- Each S2 individually calibrated against a master reference before shipping
- Calibration certificate with measured deviation included in the box
- Quick-start designed to get you measuring in under five minutes
- Native software support across PerfectLum, PerfectChroma, PerfectEPD, and RemoteQA
// About the author
AD
admin
Writes about display calibration and the workflows that depend on accurate color. Part of the QUBYX team since 2018.
// More from the blog
