지원 센터
도움말 모든 QUBYX 여정의 한 걸음.
다운로드, 문서, 문의 경로, 보증 및 RMA, 보안 검토, 엔터프라이즈 배포 — 필요한 것을 찾거나 전문가와 상담하세요.
Downloads
Latest installers, release notes, and manuals for all QUBYX products. Windows & macOS.
OpenDocumentation
Setup guides, calibration workflows, report templates, sensor integration, and RemoteQA admin.
OpenContact support
Product assistance and troubleshooting. Standard, priority, and enterprise support tiers.
OpenWarranty & RMA
Hardware warranty terms, RMA flow, and replacement service for SmartSensor S1/S2.
OpenSecurity
Enterprise security review, deployment notes, compliance frameworks, and data handling.
OpenContact QUBYX
Sales, partnerships, press, and general inquiries — routed to the right team.
Open// Popular tasks
Common things people come here for.
// Support tiers
Response times you can plan around.
Support tier depends on plan. Enterprise contracts include SLA-defined response times and a dedicated CSM.
| Tier | Plan | Channels | First response | Coverage |
|---|---|---|---|---|
| Community | Free trial · Education | Docs · community | Best-effort | Business hours |
| Standard | Pro · Pro Bundle | < 1 business day | Mon–Fri | |
| Priority | Studio · RemoteQA Business | Email · phone | < 4 business hours | Mon–Fri |
| Enterprise | Enterprise · RemoteQA Enterprise | Dedicated CSM · SLA | SLA-defined | Up to 24/7 tier |
Still stuck? Talk to a specialist.
For anything not covered in docs — reach out and we’ll route your question to the right team within one business day.
