Contacter le support
Obtenez de l’aide rapidement De la bonne personne.
Choisissez votre canal et nous vous orienterons vers le bon spécialiste. Pour les questions de vente ou de partenariat, consultez /contact/.
Best for license issues, technical questions, and non-urgent troubleshooting with logs/screenshots.
support@qubyx.com// First response < 1 business day
Phone
Available for Priority and Enterprise tiers. Best for time-sensitive operational issues.
+1 (302) 555-0198
// Mon–Fri · 9-18 EST · Priority+
Dedicated CSM
Enterprise customers have a named Customer Success Manager and SLA-defined response.
Assigned at contract signing
// SLA-defined · 24/7 tier available
// Open a support ticket
Send us the specifics.
Include product version, OS, sensor model, and a description of what you’re seeing — the more detail, the faster we resolve.
// BEFORE YOU FILE
- — Check documentation for setup & common workflows.
- — Try the latest installer from /downloads/.
- — Note your license key (omit for security).
// Hours & regions
| Region | Business hours | Languages | |
|---|---|---|---|
| Americas (HQ) | Mon–Fri 9-18 EST | support@qubyx.com | EN |
| EMEA | Mon–Fri 9-18 CET | eu-support@qubyx.com | EN · DE |
| APAC | Mon–Fri 9-18 KST | apac-support@qubyx.com | EN · í•œêµì–´ |
